This may seem a little unorthodox, but I just wanted to give the Rensselaer McDonalds off I-65 in northern Indiana a little recognition. The tables were all neat, clean, and decorated. The floors were swept, it smelled nice, and not one employee was leaning on a counter or involved with their phone. I know it’s strange to make an entire post about something this simple, but it’s time for a change.
In just the last few hours, I’ve seen nine shared posts where people bashed little restaurants, chain stores, employees, and servers publicly on Facebook. From complaining about a wrong order, to a server who forgot to check on a table, to just ridiculous nit-picky reasons. One of the posts even went so far as to take a sneaky picture of one of the waitresses (without her permission) and rant about her shortcomings in service. Most of these posts have had tens of thousands of shares. It’s like finding someone in the midst of a bad day, and broadcasting on a billboard. Can you even imagine what it’s like to go home after an awful day to find that twenty nine thousand people saw you in a picture with unflattering pose, messy hair, and a tired look- while whoever posted it also bashed you as a person? It’s cruel and so unnecessary.
There’s a reason why companies list their contact information all over their product. It’s so you can call customer service and discreetly resolve your issues instead of putting their employees on blast. The next time you’re having a bad day or poor service, please call that little number. We don’t have to praise every right, but let’s all work on being a bit more compassionate to one another.